Frequently Asked Questions

GENERAL

Where is Nautical Style located?

Nautical Style is located near the city of Adelaide, South Australia, Australia.

Does Nautical Style have a bricks & mortar shop?

No, we only sell our products online through this website. However inspection by appointment can be arranged.

How do I get further details about an item?

Click on the "Enquire about ordering this product" link under the item thumbnail image and ask for more information.

Does Nautical Style have a Facebook page?

No, we are still working on creating a Facebook page.

Does Nautical Style have an Instagram page?

No, we are still working on creating an Instagram page.

ORDERING

How do I order an item?

To order an item, click on the "Enquire about ordering this product" link under the item thumbnail image. Please say where you are from so that we can provide a quote for the postage or freight.

We will acknowledge your enquiry within 24 hours and if you have provided your shipping address we will let you know what the postage or freight cost will be.

Nautical Style is currently not registered for GST so there is no GST charged on Australian orders.

Why can't I order online?

We are working towards making nauticalstyle.com.au an fully functional eCommerce website with a shopping cart and online payment facilities. However, given that each item we offer for sale is unique, there are many variables that have to be taken into account when determining the postage, freight or shipping cost at the checkout.

The website is based on the X-Cart eCommerce platform which is fully capable of implementing shopping cart and payment facilities.

Do your prices include the Goods and Services Tax (GST)?

We are currently not registered for GST so there is no GST charged on Australian orders.

We will issue a normal invoice, or receipt, on payment but we cannot issue a Tax Invoice.

How can I pay for something I've ordered?

We are working towards making nauticalstyle.com.au an fully functional eCommerce website with online payment facilities. In the mean time we will process your order enquiry manually and accept payment via PayPal or Electronic Funds Transfer (EFT). Our PayPal and bank account details will be included on your invoice.

SHIPPING

Do you ship internationally?

We ship to most countries. Please make sure you include your destination country and postal code in your enquiry so that we can provide a quote.

Is my purchase insured against loss or damage in transit?

We will tell you if there is a predetermined amount of insurance coverage included in the cost of the postage, freight or shipping. Typically, each service provider will have a different level of insurance included with the type of service quoted. We will generally quote to include insurance equivalent to the purchase price of the item.

Do you charge for packing and handling?

We do not charge for packing and handling unless specialised packing materials are required, e.g. custom made boxes or crates.

Frequently Asked Questions