Frequently Asked Questions
GENERAL
How do I get further details about an item?
Click on the "Enquire about ordering this product" link under the item thumbnail image and ask for more information, or send an email to support@nauticalstyle.com.au
Does Nautical Style have a bricks & motar shop?
No, we only sell our products online via enquiries from this website. However inspection by appointment can be arranged if you are in, or visiting, Adelaide.
Where is Nautical Style located?
Does Nautical Style have a Facebook page?
Does Nautical Style have an Instagram page
Does Nautical Style have an X account?
ORDERING
How do I order an item?
To order an item, click on the "Enquire about ordering this product" link under the item thumbnail image. Please say where you are from so that we can provide a quote for the postage or freight. We will acknowledge your enquiry within 24 hours and if you have provided your shipping address we will let you know what the postage or freight cost will be. Nautical Style is currently not registered for GST so there is no GST charged on Australian orders, however for international sales, some countries will charge VAT in addition to the invoice price, which is always in Australian Dollars, excluding VAT.
Why can't I order online?
We are working towards making nauticalstyle.com.au an fully functional eCommerce website with a shopping cart and online payment facilities. However, given that each item we offer for sale is unique, there are many variables that have to be taken into account when determining the postage, freight or shipping cost at the checkout.
The website is based on the X-Cart eCommerce platform which is fully capable of implementing shopping cart and payment facilities.
Do your prices include the GST (Goods & Services Tax), or VAT (Value Added Tax)?
We are currently not registered for GST in Australia, so there is no GST charged on Australian orders. We will issue a normal invoice, or receipt, on payment but we cannot issue a Tax Invoice.
If VAT is payable on International orders, e.g. the 20% VAT on UK orders, you will receive a seperate invoice from the shipping agent when the goods arrive in your country.
How can I pay for something I've ordered?
We are working towards making nauticalstyle.com.au an fully functional eCommerce website with online payment facilities. In the mean time we will process your order enquiry manually and accept payment via Electronic Funds Transfer (EFT) or PayPal.
Our preferred payment method is Electronic Funds Transfer, from your bank account to our bank account, however you can also pay with PayPal, linked to your credit card or bank account.
Our bank account and PayPal account details will be included on your invoice.
Payments via PayPal may include a surcharge.
SHIPPING
Do you ship internationally?
Yes, we can ship to most coutries. Please make sure you include your destination country and postal/zip code in your enquiry so that we can provide a shipping, freight or postage quote.
Please note that our prices are in Australian Dollars (AUD) and do not include shipping costs, GST, VAT or other types of consumption taxes that may be applicable in your country.
Is my purchase insured against loss or damage in transit?
We will tell you if there is a predetermined amount of insurance coverage included in the cost of the postage, freight or shipping. Typically, each service provider will have a different level of insurance included with the type of service quoted. We will generally quote to include insurance equivalent to the purchase price of the item.
RETURNS
Can I return an item I purchased if it's damaged in transit?
Please see our Returns & Refund Policy
Can I return an item I purchased if it's not as described on the website?
Please see our Returns & Refund Policy
INTELLECTUAL PROPERTY (COPYRIGHT)
Is the information on this website covered by copyright?
Yes, please see our Terms and Conditions
Categories
- All Products A - Z
- Diving Equipment
- Equipment and Fittings
- Fishing Gear
- Flotsam & Jetsam
- Furniture
- Lifesaving Equipment
- Lights and Lanterns
- Marine Arts and Crafts
- Meteorological Instruments
- Nautical Themed Décor
- Naval Collectables
- Navigation Instruments
- Ocean Liner Memorabilia
- Optical Instruments
- Propulsion & Mooring Equipment
- Timepieces